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Repeat Prescriptions

Please help us to help you by ordering your repeat prescriptions at least 2 full working days (excluding weekends and Bank Holidays) before you wish to collect them.

E.g: Order  

Ready to collect

Monday before 12:00pmWednesday after 2:00pm
Tuesday before 12:00pmThursday after 2:00pm
Wednesday before 12:00pmFriday after 2:00pm
Thursday before 12:00pmMonday after 2:00pm
Friday before 12:00pmTuesday morning

Repeat prescriptions can be ordered:


  • By Hand: Leave request slips in the prescription box
  • By Telephone Prescription Line: Queen Square (01524) 843355 or Caton (01524) 770888
  • By Fax: Queen Square (01524) 580980 or Caton (01524) 770411
  • By Letter: Enclose a stamped addressed envelope
  • Via Patient AccessClick the link below to register for this service



  • If the items you are requesting are not on your repeat prescription list, processing of your prescription may take longer than 48 hours.
  • Requesting prescriptions at short notice can cause extra work for doctors and staff and causes delays for other patients.
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