Call us: 01524 843333

Email: Lscicb-mb.queensquare@nhs.net
Address: 2 Queen Square, Lancaster, LA1 1RP

BMA Action & Changes to Services

We want to inform you about important changes taking place at QSMP as part of the British Medical Association’s (BMA) collective action in response to the increasing pressures on GP practices across the UK. This action is part of the BMA’s efforts to address issues related to underfunded services, rising demand, and the sustainability of general practice, which have been putting immense strain on healthcare providers.

What is the BMA and Why Are They Taking Action?
The British Medical Association (BMA) is a professional association and trade union that represents doctors and medical students in the UK. One of their primary roles is to negotiate contracts and working conditions for healthcare providers, including GPs.

Recently, the BMA has been advocating for better funding and working conditions for GPs to ensure that they can continue to provide high-quality care to patients.

You can find out more about the BMA’s recommended actions here: https://www.bma.org.uk/our-campaigns/gp-campaigns/contracts/gp-contract-202425-changes

As you may have noticed, the pressures on GP practices have reached a critical point, with many facing closures due to unsustainable workloads and funding issues. By taking these proactive steps, we can protect the future of general practice, safeguard our financial viability, and ensure we continue to deliver essential care. The BMA’s collective action is designed to address these issues, ensuring that practices like ours can remain financially sustainable while continuing to deliver essential care.

Why Are These Changes Necessary?
The past decade has seen us lose over 1,000 GP surgeries and there are 10,000 fewer GPs. The Government promised 6,000 more GPs at the last general election, but the numbers are still going down. The Government have imposed a contract on GPs that is resulting in more local practices closing, more GPs leaving and access for patients getting worse and worse.

As healthcare demands increase, it has become crucial for us to focus on services that are fully funded, allowing us to allocate resources where they are most needed. By transitioning certain services to other healthcare providers or commissioned services, we can maintain the quality and timeliness of patient care while ensuring that our practice remains sustainable in the long term.

What This Means for You

Focused Care: Despite some changes, our commitment to providing high quality, patient-focused care remains unchanged. We will continue to prioritise your health and well-being in everything we do.

Transitioning Services: Some services that are not funded or underfunded will now be referred to other healthcare providers. This ensures that you continue to receive the care you need, even if it is delivered by a different provider.

Maintaining Continuity: Your GP will continue to oversee your care and will ensure a smooth transition for any services that are affected. We will work closely with the relevant healthcare providers to ensure that your care remains uninterrupted and that you receive the support you need.

Clear Communication: For patients directly impacted by these changes, we will provide clear, timely information about how your care will be managed. You will receive detailed guidance on what to expect, and our team will be available to answer any questions you may have.

What Services Are Changing?:
While not all services will be affected, some services that are underfunded or not fully supported will be transitioned to other healthcare providers. If you are affected by these changes, you will be informed in advance. Rest assured; these transitions will be handled carefully to ensure minimum disruption in your care. We have also been in close contact with our Patient Participation Group (PPG) and Healthwatch who will be providing crucial guidance as we navigate these changes.

Next Steps:
In the coming weeks, we will be communicating directly with patients who may be affected by these changes. If your care is transitioning to another provider, we will provide you with all the information you need to ensure a smooth handover.

If you have further questions:
If you any immediate concerns or questions, please do not hesitate to speak with your GP or contact our practice team.

We understand that change can be challenging, but these adjustments are essential to protect the future of general practice in Lancaster and ensure we can continue providing the best care for our community. Thank you for your understanding and support during this time.

FAQs

Are QSMP staff going on strike?
QSMP staff are not taking strike action or halting patient care. We are following BMA guidance and as part of a national programme, which may involve changes to how certain services are delivered. Our aim is to ensure that we continue to provide care while advocating for the future sustainability of general practice.

How long will this action last?
The duration of some of the action depends on ongoing negotiations between the BMA and the Government. We are committed to keeping patients updated on any developments and will provide further information as soon as we know more about the timeline for resolution.

Will I have to wait longer for routine services or treatments?
There may be some delays in routine appointments or non-urgent treatments as we adjust to new ways of delivering some services. We are working hard to minimise these delays and ensure that any impact on patients is as limited as possible.

What kind of services will be affected by the changes?
At the moment, unfunded and underfunded services may be affected. We will inform you of any specific services that may be redirected to ensure you have clear information.

Will my appointments be cancelled or rescheduled due to the action?
Only services that are not funded or are underfunded will be affected or rescheduled. We will notify you as early as possible if your appointment is affected.

How is this going to affect wait times and congestion at hospitals and other service providers now that certain services will be directed elsewhere?
We understand that any changes in our service delivery may affect other parts of the NHS. We are taking steps to ensure that only specific services are redirected to other healthcare providers, with as minimal an impact as possible. However, we anticipate some increase in demand, and we are working closely with local healthcare providers to manage this and keep patients informed.

Nurses recently turned down a government offer of a wage increase. Does their strike impact QSMP?
QSMP operates separately from NHS hospital and other nursing staff. The current actions relate to pay disputes involving nurses which do not directly affect QSMP staff or services. However, we understand the broader healthcare system is interconnected, and any disruption in hospitals could lead to increased pressure on GP services. Our team is doing everything possible to maintain normal service levels.

How can I stay informed about changes to services during this period?
We will keep you informed of all the changes through our website, social media and information leaflets / posters in our waiting rooms and if you have any specific concerns or questions, you can always reach out to our team, and we will do our best to provide clear information.

What should I do if I have a medical emergency during the action?
If you have a medical emergency, please continue to use emergency services as you normally would by calling 999 or visiting A&E. For urgent but non-emergency care, you can contact 111 or reach out to us. If we have used all our available capacity, we will direct you to the most appropriate service for your needs.

We understand that change can be challenging, if you have any more concerns or questions, please do not hesitate to contact the practice team.