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Welcome to Queen Square Medical Practice

We are proud to offer the highest standard of healthcare to our patients in Lancaster, Caton and the surrounding area. 
In addition to the usual NHS GP services, we run clinics in Gynaecology, Fertility, Dermatology, Sexual Health and Travel Medicine in the Healthub, our premises on Queen Street.

3rd April 2020, 1.35pm - We are currently experiencing problems with our telephone system, please call us again later.


Important Message About Coronavirus Restrictions:

Please DO NOT attend the surgery unless absolutely necessary.

Due to the COVID-19 virus we will NOT be making any face-to-face appointments.

All appointments will be dealt with over the telephone in the first instance.

If you have any pre-booked appointments please DO NOT attend the surgery without making contact with us first.

Online booking is currently unavailable. Please call the surgery if you require an appointment.

   For more general information visit the links below

https://www.nhs.uk/conditions/coronavirus-covid-19/ 

https://111.nhs.uk/service/covid-19

https://www.gov.uk/government/topical-events/coronavirus-covid-19-uk-government-response

Online Support for Young People

https://kooth.com/

Community Support

Lancaster Integrated Care Community - Community Support Bulletin (PDF) A collated list of all the support currently available in the local area

Isolation Notes for Employers

If you need an isolation note due to having to isolate from symptoms shown by yourself or family, visit: 

https://www.nhs.uk/conditions/coronavirus-covid-19/self-isolation-advice/

If you are at high risk and have received a letter from the government and are isolating for this reason, this should stand as proof for employers.

Home isolation advice

Symptoms

The following symptoms may appear 2-14 days after exposure

Symptoms fever.Symptoms cough.symptoms shortness of breath

Rescue Packs and Inhalers

Rescue Packs

We have been made aware of some inaccurate information circulating (especially on social media) regarding special ‘rescue packs’ of antibiotics and oral steroids for patients with pre-existing respiratory conditions such as asthma or chronic obstructive pulmonary disease (or even for those who don’t have these conditions).

We would like to reassure you that patients who suffer with severe respiratory conditions already have these in place (along with the instructions on how to use them). Oral steroids are powerful medicines and any decision to use them would need careful evaluation by a prescriber, usually a doctor or respiratory specialist nurse.

Please do not contact us for a rescue pack unless this is something that has been previously agreed and prescribed by your medical team. You should continue to manage your condition in the usual way and if you feel you have symptoms of COVID-19, go to https://111.nhs.uk/covid-19 or call 111 (online services should be used as a first choice) before doing anything else.

Inhalers

We are aware of increasing requests for inhalers from patients who have not had them for a significant period. Each patient should be reviewed on an individual basis and certainly not all patients should have these prescribed as there should be a clinical need for this.

Patients who have not had these for at least 18 months probably do not need a prescription but may need them prescribing in future if they have a clinical need. There is a risk to general supply of these for those who do need them if we significantly change the normally prescribing rate and we are already seeing many stock shortages with these.

Video Consultations

If the surgery offers you a video consultation, see the video below for guidance.

https://www.youtube.com/watch?v=DI2rvhcAaIw


(Site updated 03/04/2020)
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