Call us: 01524 843333
Email: Lscicb-mb.queensquare@nhs.net
Address: 2 Queen Square, Lancaster, LA1 1RP

Prescriptions

Repeat Prescriptions

Repeat prescriptions are medications which your doctor would like you to continue on a regular basis.

Most prescriptions are now sent straight to your chosen pharmacy using the Electronic Prescribing Service (EPS).

You will need to order your repeat medication directly with the practice in one of the following ways:

  • Via the NHS App – Please note: access to this app is not granted by the surgery, please download via your devices app store.
  • Online via our Online Form.
  • By email via: Lscicb-mb.qs-scripts@nhs.net (please ensure you include your name and date of birth, otherwise this will not be processed)
  • In person by ticking the items you need on your repeat slip and dropping it in the letterbox at Queen Square
  • By post to the surgery (Queen Square Surgery, 2 Queen Square, Lancaster, LA1 1RP)

Please note we do not accept repeat medication requests over the phone. We need to keep our lines free for patients requiring appointments.

The GP practice takes up to 4 working days to process prescriptions (not including weekends or bank holidays). Check with your chosen pharmacy for their processing times.

Requests for non-repeat prescriptions may take longer, and a clinician might need to speak with you.

To help manage ongoing medical conditions, regular reviews are important. If your review is overdue, you’ll be asked to book an appointment.

Emergency Prescriptions

You can request a limited emergency supply of a medicine you’ve completely run out of form 111 online here.

This must be a medicine you are prescribed regularly, through a repeat prescription. You will be charged your usual prescription fee. If you do not usually pay, it will be free.

NHS prescription charges and exemptions

Go to the NHS website for the latest prescription charges and exemption criteria

Nominate your Chosen Pharmacy

Most prescriptions are now sent straight to your chosen pharmacy using the Electronic Prescribing Service (EPS).

You can nominate a pharmacy via the NHS app – Nominating a pharmacy – NHS App help and support – NHS 

To find a pharmacy near you, please visit – Find a pharmacy – NHS

How to raise a Medication Query

If you have a question about your medication, please use the online contact form, that way the right person will review your message.

Alternatively, please call us on 01524 843333.

Date published: 8th October, 2014
Date last updated: 8th July, 2025