The NHS want you to have the best possible experience of care. The NHS Friends and Family Test is a way of gathering your feedback, so we can continually review our service.
It is based on one simple question:
“Overall, how was your experience of our service?”
Your feedback will help us learn more about what you think of your experience – what you like and what you think we could improve. Ultimately, you’re helping us to make changes that will ensure we can offer the best possible care.
See our most recent results below (updated April 2026):
7403 Responses
Patient feedback
We asked the question:
Please tell us what we could have done better?
“Absolutely nothing, thank you!”
“Nothing all excellent.”
“Excellent. Pleasant manner. Stressless. Understanding and clear explanations of my issue”
“Easier appointment booking system. Shorter wait times for women’s health appointments.”
“Making appointments is challenging. There needs to be a better system for making non-urgent appointments.”
If you would like to provide feedback, please click on the link below:
