Call us: 01524 843333

Email: [email protected]
Address: 2 Queen Square, Lancaster, LA1 1RP

Online services

There is the facility for patients to book or cancel appointments with a doctor, order repeat prescriptions and view your medical record via the NHS App or Patient Access. The NHS app also grants you access to your COVID pass and immunisations record and allows you to easily request your repeat medications now that this cannot be done through your pharmacy, so is currently recommended as the best option. Both services are protected by the highest security and cannot be accessed by others providing you keep your registration details secure.

Non-urgent medical and admin requests can be submitted via our webform here. You will receive a text or phone call within 2 working days for a non-urgent medical issue and 3 working days for an admin query, so please keep your phone nearby.

You can still contact the practice by phone or in person, this is just another option, which other patients have found is more convenient and saves them time. More information including “how to” leaflets and videos of patients and why they are using GP online services are available at

AccuRx Patient Triage

We are now using a new online request system called AccuRx Patient Triage alongside our phone systems to give you more options for contacting us. This system should only be ... [continue] AccuRx Patient Triage


NHS App is a simple and secure way to access a range of NHS services on your smartphone, tablet or computer. You can use the NHS app to: Order repeat ... [continue] NHS App

Patient Access

Did you know that you can book and cancel your appointments, order your repeat medication and view your medical records online via Patient Access? You will need to register for this service ... [continue] Patient Access