Patient Information

Here you can find out how to register at our practice and read other important information for patients.

You can find out more by clicking on the links.

Access to medical records

Your care records The practice is registered and complies with the Data Protection Act 2018 (DPA 2018). Any request for access to notes by a patient, patient’s representative or outside ... [continue] Access to medical records

Complaints and compliments

We take complaints very seriously. If you would like to make a complaint regarding the surgery or the services we offer, please contact the Practice Manager by telephone or, if ... [continue] Complaints and compliments

Multidisciplinary Team Meetings (MDT)

At Queen Square Surgery we are continually trying to optimise the care of our patients. Sometimes we need to discuss a patients care in a Multidisciplinary Team Meeting (MDT). An ... [continue] Multidisciplinary Team Meetings (MDT)

Named GP

All patients at Queen Square Medical Practice have a named, accountable doctor who is responsible for coordinating their care. Your named doctor will be allocated to you by the practice. ... [continue] Named GP

Patient confidentiality

We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and ... [continue] Patient confidentiality

Patient Consent

The following form will give permission for Queen Square Surgery to share information regarding your general health, any ongoing investigations or treatment with the nominated individual. Patient Consent Form Please submit ... [continue] Patient Consent

Patient rights and responsibilities

We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. It is your responsibility to keep your ... [continue] Patient rights and responsibilities

Practice boundary

Please see our practice boundary below: Exclusions The practice does not cover: Ryelands Scale Hall Westgate Torrisholme Bare Morecambe Heysham Carnforth The Kellets Farleton Hornby Thurnham Dolphinholme Hampson Green Please ... [continue] Practice boundary

Private Prescription Policy

Patients will be advised regarding the availability of private prescriptions to be issued on the NHS according to the following policy: Any single course of treatment suggested or resulting ... [continue] Private Prescription Policy

Registering with the Practice

We have an open list and welcome requests for registration from patients living in or moving to the practice area. Read our Practice Information Leaflet via the link at the ... [continue] Registering with the Practice

Staff training

Weekly staff training From 8.00am until 9.30am every Friday morning, the surgery is closed to enable staff to be involved in training and development. This is to help encourage good ... [continue] Staff training

UK General Data Protection Regulations (UKGDPR)

PRIVACY STATEMENT Queen Square Medical Practice aims to ensure the highest standard of medical care for all our patients, and we are committed to protecting and respecting your privacy. To ... [continue] UK General Data Protection Regulations (UKGDPR)

Call us: 01524 843333