Call us: 01524 843333

Email: Lscicb-mb.queensquare@nhs.net
Address: 2 Queen Square, Lancaster, LA1 1RP

Patient Information

Here you can find out how to register at our practice and read other important information for patients.

You can find out more by clicking on the links.

Access to medical records

Your care records The practice is registered and complies with the Data Protection Act 2018 (DPA 2018). Any request for access to notes by a patient, patient’s representative or outside...

Changes to Services at QSMP as Part of BMA Action

We want to inform you about important changes taking place at QSMP as part of the British Medical Association’s (BMA) collective action in response to the increasing pressures on GP...

Complaints and compliments

We take complaints very seriously. If you would like to make a complaint regarding the surgery or the services we offer, please contact the Practice Manager by telephone or, if...

Multidisciplinary Team Meetings (MDT)

At Queen Square Surgery we are continually trying to optimise the care of our patients. Sometimes we need to discuss a patients care in a Multidisciplinary Team Meeting (MDT). An...

Named GP

All patients at Queen Square Medical Practice have a named, accountable doctor who is responsible for coordinating their care. Your named doctor will be allocated to you by the practice....

Patient confidentiality

We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and...

Patient Consent

The following form will give permission for Queen Square Surgery to share information regarding your general health, any ongoing investigations or treatment with the nominated individual. Patient Consent Form Please submit...

Patient rights and responsibilities

We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. It is your responsibility to keep your...

Practice boundary

Please see our practice boundary below: Exclusions The practice does not cover: Ryelands Scale Hall Westgate Torrisholme Bare Morecambe Heysham Carnforth The Kellets Farleton Hornby Thurnham Dolphinholme Hampson Green Please...

Private Prescription Policy

Patients will be advised regarding the availability of private prescriptions to be issued on the NHS according to the following policy:   Any single course of treatment suggested or resulting...

Registering with the Practice

We have an open list and welcome requests for registration from patients living in or moving to the practice area. Read our Practice Information Leaflet via the link at the...

Staff training

Weekly staff training From 8.00am until 9.30am every Friday morning, the surgery is closed to enable staff to be involved in training and development.  This is to help encourage good...

UK General Data Protection Regulations (UKGDPR)

PRIVACY STATEMENT Queen Square Medical Practice aims to ensure the highest standard of medical care for all our patients, and we are committed to protecting and respecting your privacy.  To...

Updating your details

If you change your details please let our team know by completing a form in the surgery, or filling in the online form below. If you move outside the practice...

Using this website

The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal...

Violent or abusive behaviour

We take seriously any threatening, abusive or violent behaviour against any of our staff or patients. If a patient is violent or abusive, they will be warned to stop their...

Available support for locals

You, or people you know may be finding themselves in difficult circumstances due to these unprecedented times. Many now suddenly find themselves in nil income households whilst waiting for central...

Date published: 8th October, 2014
Date last updated: 15th November, 2014