Before requesting an appointment, please consider whether an alternative service, such as your local pharmacy, might be more appropriate for your needs.
Our Receptionists are highly trained and can help guide you to the most suitable service for your condition.
Self care
If you have a cough, cold, headache or other minor ailment try treating yourself at home first. Find out more about treatments for common minor ailments.
Please remember that self-care for common conditions can help free up our GPs’ time, making it easier to get an appointment when you have a more serious condition.
Pharmacy
Pharmacists are highly trained health professionals and can give you confidential health advice for a range of common illnesses and complaints.
Don’t wait for a GP appointment for coughs, colds, aches and pains. Just give your local pharmacy a call or drop in – there’s no need to make an appointment.
Your pharmacists can also help you decide if you need to see a doctor or nurse.
Click here for more information about how pharmacies can help you.
Pharmacy First
This services allows Pharmacies to see and treat the following 7 conditions, without the need to see your GP.
| Condition | Can see pharmacist | Needs GP |
Uncomplicated UTI in women | 16-64 years | · Pregnant under 16 · Urinary catheter · Recurrent (2x in last 6 months or 3x in last 12 months) |
| Shingles | 18+ years | · Pregnant |
| Impetigo | 1+ years | · Pregnant under 16 · Bullous impetigo · Recurrent (2 or more in 12 months) |
| Infected Insect Bites | 1+ years | · Pregnant under 16 |
| Acute Sore Throat | 5+ years | · Pregnant under 16 |
| Acute Sinusitis | 12+ years | · Pregnant under 16 · Immunosupressed · Chronic sinusitis (>12 weeks) |
| Acute Otitis Media | 1 – 17 years | · Pregnant under 16 · Recurrent (3x in 6 months or 4x in 12 months) |
Some other conditions can also be seen via a referral done by one of our team. If you are unsure call the surgery and speak to a receptionist.
NHS 111
111 is the free NHS non-emergency number.
You should use the NHS 111 service if you urgently need medical help or advice but it’s not a life-threatening situation.
Call 111 if:
- you need medical help fast but it’s not a 999 emergency
- you think you need to go to A&E or need another NHS urgent care service
- you don’t know who to call or you don’t have a GP to call
- you need health information or reassurance about what to do next
Click here for more information about how NHS 111 can help you.
A&E
A&E is for life-threatening accidents and emergencies only. Before you go there, ask yourself, “Is it a real emergency?”
If not, please consider using other local health services before you visit A&E.